Discover Science Center is currently accepting applications for an enthusiastic Customer Service Administrative Assistant to join our Team. This is a part-time position with anticipated hours from 8:30am-2:00pm Monday-Friday.
We are looking for someone who is:
A people-person, with a great attitude, who loves listening to and helping others
A Team player who can effectively communicate with parents and business partners in-person, over the phone, and via email
A proactive problem solver with the ability to process and resolve issues quickly
Extremely organized, and LOVES details, who can become an expert on our schedule and registration processes
An excellent multi-tasker with the ability to prioritize well
Technically savvy - is able to learn our registration software, and can navigate social media
Able to anticipate the needs of others and thinks two steps ahead
Can effectively work in a busy, high energy environment
Can positively represent Discover Science Center
Primary responsibilities of this position include:
Communicating with parents on the phone and via email
Becoming an expert on our programs and registration procedures
Assisting parents with registration questions and issues
Maximizing enrollment in programs by managing waitlists
Keeping Team Members organized with rosters and scheduling updates
Monitor and interact with social media
Assist Team Members as needed
About us: Discover Science Center is an informal science education enrichment center whose purpose is to supplement the STEAM (Science, Technology, Engineering, Art and Math) curriculum taught in K-12 schools and homeschool programs. Our programs focus on hands-on, interactive learning, and were designed by scientists and educators to take advantage of the natural fascination students have with science.
Our mission is to serve the community by providing fun and interactive educational experiences and opportunities related to science, in order to inspire and support childhood passion for learning.